Terms & Conditions

1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of the NineAxis website, together with any enquiries, quotations, proposals, communications and services provided by NineAxis. By accessing or using this website, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree with these Terms, you should discontinue your use of the website. These Terms establish the legal relationship between NineAxis and users of this website. Additional terms may apply where you enter into a quotation, proposal, service agreement or other written contract with NineAxis. Where a separately executed written agreement exists, that agreement shall take precedence in relation to the services covered by it.

2. About NineAxis

NineAxis is a United Kingdom registered facilities management company providing professional facilities management, workplace support, environmental services, technical services and specialist property support solutions. References throughout these Terms to “NineAxis”, “we”, “our” or “us” refer to NineAxis.

3. Acceptance of These Terms

By using this website, you acknowledge that:

* You have read these Terms.

* You agree to comply with them.

* You will use this website lawfully.

* You accept responsibility for your use of the website.

If you are using this website on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.

4. Use of the Website

You agree to use this website responsibly and only for lawful purposes.

You must not:

* Use the website in any manner that breaches applicable law.

* Attempt to gain unauthorised access to any part of the website.

* Introduce viruses, malware or harmful code.

* Interfere with the operation or security of the website.

* Copy or reproduce website content without permission.

* Use the website in a way that could damage NineAxis or other users.

We reserve the right to restrict or terminate access where misuse is identified.

5. Website Content

We make reasonable efforts to ensure that information published on this website is accurate and up to date.

However:

* Information is provided for general guidance only.

* Content may change without notice.

* We do not guarantee that every page will always be complete, accurate or current.

* Website content should not be relied upon as professional, legal or technical advice.

Where specific advice is required, please contact NineAxis directly.

6. Quotations and Proposals

Any quotation, proposal or estimate issued by NineAxis is based on the information available at the time of preparation. Unless expressly stated otherwise:

* Quotations are subject to review.

* Prices may change where project requirements change.

* Quotations do not constitute a binding contract until accepted by both parties.

* Additional works may require revised pricing.

7. Service Agreements

Services provided by NineAxis are governed by the applicable quotation, proposal, service agreement or contract. The agreed documentation will define:

* Scope of work

* Deliverables

* Service standards

* Commercial terms

* Responsibilities

* Payment arrangements

* Variations

* Termination provisions

Where there is any inconsistency between these Terms and a signed agreement, the signed agreement shall prevail

8. Intellectual Property

Unless otherwise stated, all content published on this website is owned by or licensed to NineAxis.

This includes:

* Logos

* Branding

* Graphics

* Text

* Documents

* Downloads

* Images

* Layouts

* Designs

* Service descriptions

You may view, download and print materials solely for your own lawful business use. You may not reproduce, distribute, modify, publish or commercially exploit any content without prior written consent.

9. User Responsibilities

Users of this website agree to:

* Provide accurate information.

* Keep submitted information up to date.

* Use the website respectfully.

* Avoid submitting unlawful or misleading information.

* Respect the intellectual property rights of NineAxis.

10. Third-Party Links

This website may include links to third-party websites for convenience.

NineAxis:

* Does not control those websites.

* Does not guarantee their accuracy.

* Is not responsible for their content.

* Does not endorse every external website.

Accessing third-party websites is entirely at your own risk.

11. Availability of the Website

We aim to keep our website available and operating efficiently. However, we do not guarantee uninterrupted availability.

The website may occasionally be unavailable due to:

* Maintenance

* Security updates

* Technical issues

* System failures

* Circumstances beyond our reasonable control

12. Disclaimer

The information provided on this website is made available in good faith.

To the fullest extent permitted by law, NineAxis makes no warranty regarding:

* Completeness

* Accuracy

* Reliability

* Suitability

* Availability

* Fitness for a particular purpose

Nothing on this website constitutes professional engineering, legal, financial or technical advice.

13. Limitation of Liability

To the fullest extent permitted by applicable law, NineAxis shall not be liable for any direct, indirect, incidental, consequential or special loss or damage arising from:

* Use of this website.

* Inability to use this website.

* Reliance upon website content.

* Website interruptions.

* Viruses or malicious software.

* Third-party websites.

* Information submitted through this website.

Nothing within these Terms excludes liability where exclusion is prohibited by law.

14. Indemnity

You agree to indemnify and hold harmless NineAxis, its directors, officers, employees, service partners and contractors against any claims, liabilities, losses, damages, costs and expenses arising from:

* Your breach of these Terms.

* Your misuse of the website.

* Your violation of applicable law.

* Your infringement of another person’s rights.

15. Privacy and Data Protection

NineAxis is committed to protecting personal information. Our collection and processing of personal data is governed by our Privacy Policy and Cookie Policy, which form an important part of our website governance framework.

By using our website, you acknowledge that your information may be processed in accordance with those policies.

16. Security

While NineAxis implements appropriate security measures to protect its website and systems, no internet-based service can be guaranteed to be completely secure. Users remain responsible for ensuring that their own devices, internet connections and systems are appropriately protected.

17. Force Majeure

NineAxis shall not be responsible for any delay or failure in performing its obligations where such delay or failure results from circumstances beyond our reasonable control, including but not limited to natural disasters, severe weather, acts of government, industrial disputes, utility failures, cyber incidents, pandemics or other unforeseen events.

18. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. Waiver

Failure by NineAxis to enforce any provision of these Terms shall not constitute a waiver of that provision or any other right.

20. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any dispute arising from these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales unless otherwise required by applicable law.

21. Changes to These Terms

NineAxis may amend these Terms from time to time to reflect changes in legislation, business operations or website functionality.

Updated versions will be published on this page together with the revised effective date Your continued use of the website following publication of revised Terms constitutes acceptance of those changes.

22. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

NineAxis

Registered Office

66 Paul Street

London EC2A 4NA

United Kingdom

hello@nineaxis.co.uk

Telephone

+44 (0)7881 190082

We will endeavour to respond to all enquiries promptly and professionally.

Effective Date

Effective Date: 3rd July 2026

Version: 1.0

These Terms & Conditions are reviewed periodically to ensure they remain accurate, current and consistent with applicable legislation and the operational requirements of NineAxis.